Shipping & Returns

Shipping Policy

Orders are processed on weekends and shipped the following Monday via Regular Australia Post. 

 

Tracking advice will be sent to your email once your order has dispatched.

In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Care team.

In the event of a large online promotion, our orders team can get quite backed up due to a massive influx of orders in a short amount of time. If there has been a recent promotion there is a chance that your order may be delayed.

Return & Exchange Policy

If you are not 100% satisfied with your purchase, return it within 30 days of receipt and in saleable condition for a refund or like-for-like exchange.

 

When returning items to Fix N Ride, please ensure the product is well packaged and protected from damage in transit.