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Shipping & Returns

Shipping Policy

Orders are processed on weekends and shipped the following Monday via Regular Australia Post. 

 

Tracking advice will be sent to your email once your order has dispatched.

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In some cases, we may need to contact you before your order can be shipped. To ensure there is no delay, please respond to any email/phone call from our Customer Care team.

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In the event of a large online promotion, our orders team can get quite backed up due to a massive influx of orders in a short amount of time. If there has been a recent promotion there is a chance that your order may be delayed.

Return & Exchange Policy

If you are not 100% satisfied with your purchase, return it within 30 days of receipt and in saleable condition for a refund or like-for-like exchange.

 

When returning items to Fix N Ride, please ensure the product is well packaged and protected from damage in transit.

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